Customer Contact Representative Base Salary + Benefits Whitby 2149939

Whitby, ON

Location: Whitby at Dundas St E. and Thickson Rd S.

Customer Contact Representative 

Benefits to Working with Us:

  • Full-time permanent positions
  • Competitive hourly compensation
  • Lucrative monthly incentive programs, allowing you to increase your base
  • Progressive benefit plan after 90 days of employment
  • Paid and on-going first class communications and sales training
  • Supportive and friendly coaches
  • A professional but casual and fun office environment
  • Numerous proven growth & development opportunities
  • 2-3 minutes from Union subway station

Your Qualifications:

  • Ideally, experience in sales or client services (hotel services, retail, call centre or restaurants).
  • Strong communication skills - both verbal and written
  • Naturally connect with people, and engage with them for successful outcomes
  • Professional demeanor, excellent telephone etiquette
  • Enjoy a fast paced results-oriented environment
  • Comfortable navigating on screen software
  • Looking for a chance to learn, grow and excel

About Your New Job:

  • You are an energetic, self-motivated and sales-oriented individual looking to learn and develop in a lasting career in sales. We have immediate permanent full-time opportunities marketing insurance-related products to existing customers for Canada's largest Financial & Insurance Service providers.
  • As a member of the team, you'll leverage the value of product information through direct customer contact in order to promote our client’s services.
  • The successful candidates will possess the unique combination of rapport-building, script adherence, and the persuasive ability required to quickly gather data, identify specific needs of existing customers, and inform them on product features offering the most value for them.

About Us:

We are a professional outsource contact centre providing customer contact solutions to major Canadian corporations since 1992.  We pride ourselves on our people and the close working relationships we have with longstanding clients, market leaders in Financial, Utilities and Business Services.  We’ve established a sterling reputation in our industry as the contact centre of choice by acting as a seamless extension of our clients and their business.

Location:

Conveniently located in the Whitby Mall, spacious, bright open concept.  The DRT is a 2-minute walk, located just outside our office building.

About Your Next Career Move:

Over 90% of our promotions are within the Company.  If you are an energetic, self-motivated and service oriented with interest in becoming a team supervisor/leader and you have some experience - we have opportunities for quick career advancement.

For immediate consideration, please complete the application process when directed back to our website



Keywords: Customer Service Representative, Customer Service Rep, CSR, Customer Support, Customer Service Agent, Customer Care Representative, Customer Care Agent, Customer Service Specialist, Ontario, ON, Oshawa, Pickering, Ajax, Markham, Stouffville, Courtice, Bowmanville, Uxbridge, Port Perry, Scugog, Markham, Scarborough, North York, Toronto, Aurora, Newmarket, Port Hope

 

Optima Communications International Inc.

Optima Communications International Inc.


Our organization has reached new heights in recent years, since making our first call in April 1992, and with our business growing we are looking to add to this winning team at our third location.
 
 At Optima, we offer a supportive, innovative, and performance-based work environment.  You will be encouraged to acknowledge and develop your personal and professional goals along-side our organizational objectives.
 
 
 
 
 
 
 
 
 

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