Inbound Customer Service Representative - Bilingual (French / English)

Montréal, QC

Please note due to COVID-19 concerns, we are offering video interviews. There may also be a temporary period where upon hire you may work from home before commencing working in office.


About us:


We are Hiring Help, a recruitment services company who bridge the gap between companies looking to hire and applicants seeking a job in their field. We specialize in the acquisition of qualified and skilled candidates to help our clients succeed in their businesses.


Your Role:


We are looking to add full-time permanent Bilingual (French / English) Call Centre Representatives provide timely service to our clients while keeping them satisfied.


Hours:This is a full time role for five days a week. The two days off will be 2 consecutive days but will not necessarily be Saturday and Sunday. This role is 38.5 hours a week of consistent work with an opportunity for overtime hours if desired. This is not a temporary or contract position; this is a permanent role.



  • Communicate with customers through incoming calls, emails, texts, and online chat inquiries from our clients customers
  • Being the point of contact when clients reach out for assistance and questions
  • Providing poilte and and timely service when assisting customers
  • No sales
  • Inbound calls only



  • Good command of both English and French
  • Experience in a customer services field
  • MS Office proficent
  •  Must be able to work a full-time schedule of 5 days on, 2 days off
  • Excellent written communication skills
  • Organized and effect in executing task


Why work for us:

  • Great industry starting pay
  • Round the clock work available
  • Full benefits
  • Performance bonus
  • Skills development and opportunity for advancement
  •  Great work atmosphere


Our recruitment team will review all resumes and reach out to applicants who are qualified for the role.


Good luck!


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