Technical Support Customer Service Representative - English speaking or Bilingual French / English

Montréal, QC

About us:

We are Hiring Help, a recruitment services company who bridge the gap between companies looking to hire and applicants seeking a job in their field. We specialize in the acquisition of qualified and skilled candidates to help our clients succeed in their businesses.

About the Position:

We are seeking technical support representatives to provide excellent customer support experiences in Montreal, QC. 

In this position, you will:

  • Adjust your customer service tactics to suit the customer experience level
  • Actively listen and provide support options 
  • Troubleshoot mobile technology, equipment and systems
  • Help customers to resolve their issues and concerns with great customer service
  • Treat information as confidential
  • Be proactive and try to resolve customer issues on the first call using your excellent skills and knowledge
  • Use computers and software to enter customer information


Ideally, we are looking for applicants:

  • Possess excellent English language skills or are bilingual in English and French (other languages are also an asset)
  • Have the ability to work various shifts and work schedules
  • Possess great customer service skills
  • Have great attention to detail 
  • Go above and beyond for customers


What we can offer you:

  • This position is currently paying $15 per hour to start.


Our recruitment team will review all resumes and reach out to applicants who are qualified for the role. 

Good luck!


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