Customer Service Representative

Hamilton, ON

We are currently hiring a Customer Service Representative for our Hamilton, ON branch.

Our company was established in British Columbia in 1972 as a supplier to the insulation, roofing and siding industries. We are a wholly owned independent subsidiary of an international company which operates worldwide supplying millions of square meters of waterproofing, roofing and insulation systems around the world and employs more than 4600 employees’ world wide.

Job Summary
With experience in construction materials distribution, the Customer Service Representative is a pivotal position and is responsible for a variety of job functions. This Approve and Don't Cross Post role requires a person who is self-motivated and enjoys the role of meeting new people and of sales. This person is the main contact point and is an important representative of our company.

  • Excellent customer service
  • Ability to learn proprietary software systems
  • Organized and detailed oriented
  • A quick learner and ability to communicate with a diverse clientele group
  • Minimum of 3 years’ experience in service, hospitality or building supply industry
  • Experience with building/construction supply materials an asset
  • Excellent written and verbal skills
  • Must be able to read, write and speak English 
  • Basic computer skills in Outlook, Word and Excel
  • Experience with customer service 
  • Ability to attend work on a regular basis and to work extended hours when required
  • Lifting up to 50lbs. will be required occasionally
Perks to working with us:
  • We offer excellent starting salary and benefits package, including a group RSP
Please apply today

Keywords: Ontario, ON, Hamilton, Dundas, Brantford, Binbrook, Caledonia, Ohsweken, Brant, Burlington, Stoney Creek, Grimsby, Customer Service Representative, Customer Service Rep, CSR, Customer Support, Customer Service Agent, Customer Care Representative, Customer Care Agent, Customer Service Specialist


Convoy Supply

Convoy Supply

Convoy Supply is a one-step building materials distributor with over 40 locations across Canada, the Pacific Northwest, Montana, and Maryland, with product lines covering every aspect of the building envelope.

Here's a sample of what it means to join Team Convoy:

  • A team of champions who bring their best to every game
  • A vision for our communities that includes and goes beyond providing meaningful employment
  • A commitment to grow ethically, responsibly, and sustainably
  • A rich history spanning over 45 years, filled with stories of challenge, growth, and friendship 

A career with Team Convoy can lead to a wide range of employment opportunities, including truck drivers, crane operators, warehouse associates, sales, administration and finance, and management. We provide a comprehensive benefits package for you and your family, support your career goals through education, transfers, and development, and are committed to providing a safe place to work. We believe in making our communities and our world a better place to live, and our goal is to meet and exceed our customer’s expectations. We work hard and enjoy ourselves in the process.

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