Technical Support Specialist
Mississauga, ON
About Us
We are a full service information technology infrastructure support business. We have been in business since 2008. We provide technology support for customers throughout the globe via remote and onsite support.
Responsibilities
• Communicate with computer users experiencing problems
• Consult documents to implement solutions
• Determine and document problems experienced
• Emulate or reproduce technical problems encountered
• Maintain a problem and solutions log
• Provide advice and training to users
Education
• Post-secondary education in computer programming or related field, or equivalent training completed
• High School Diploma (or equivalent)
Skills
• Ability to meet deadlines
• Creative thinker
• Excellent communication skills
• Excellent computer skills
• Great attention to detail
• Great problem solver
• Have a great attitude towards work
• Works well in a team
• Works well independently
• Being at work on time and prepared
• Demonstrates leadership skills
Compensation
$38k - 42k per year
Position Type
Full-Time
Benefits
We offer a simple IRA plan and will provide 5 days of sick/vacation time after one year of service.
Please apply today!